Service Center - Frequently Asked Questions

Below you will find a downloadable PDF of our most frequently asked service questions on a variety of our cleaning machines. Some topics include battery maintenance, vacuum suction, solution flow, and more. Of course, if you continue to experience problems with your machine after following the initial trouble-shooting instructions below, please contact Tornado’s Customer Service Department at 1.800.VACUUMS for assistance and to set up a service maintenance call.

Service & Maintenance FAQ PDF