Q: Why won't my battery hold a charge?
A: If the problem is that the unit is not holding a charge (only runs for a few
minutes and then shuts down) make sure the charger is being connected
correctly. Have the batteries been maintained (checked for water weekly and
distilled water added as needed)? Make sure the correct type of charger is
being used (gel charger for gel batteries wet charger for wet batteries). Try
to determine the age of the batteries.
Q: Why doesn't my tank vacuum have any suction?
A: If the problem is no suction, try to determine whether or not the vacuum
motor is running. If the vacuum motor is running, check for clogged hoses or
vacuum leaks. If you are working with a tank vacuum (TaskForce or
HeadMaster), remove the hose from the squeegee assembly and cover the
hose with a hand. If there is good suction at that point the problem is in the
squeegee assembly. Check for clogs in the throat of the squeegee, where the
suction hose attaches, and between the blades. What kind of shape are the
squeegee blades in. Are they reversible? Reversible blades are about 3" high
while single edge blades are about 1.5" high. Have they been reversed? If
there is little or no suction at the hose the problem is probably a clogged hose or a vacuum leak around a one of the gaskets
Q: Why doesn't the suction work on my upright vacuum?
A: If the problem is no suction on a CV 30, or if the unit keeps shutting off
and can not be restarted for 30-45 minutes, the unit is clogged. This unit has
a thermal protection switch, which shuts the unit off if the motor reaches a
certain temperate, 170-180º F. This is normal operation. To clear the clog,
remove the hose and wand from the unit and separate them. The hose is
released by pressing the white plastic ring in the housing. The two are
separated by simply unscrewing them. Remember this threaded connection
uses a left-handed, or reverse, thread. By looking through each of these
pieces, the user can ensure they are not clogged. To check the lower hose, it
is easiest to lay the unit on its side. Remove the glide sole by turning the
yellow turn locks to line up with the slots and then removing the glide sole.
Remove the yellow connector the wand was plugged into. You should be able
to see the brush through the hose from the rear of the machine.
Q: Why isn't the solution flow working on my scrubber?
A: If the trouble is that there is no solution flow, check that the knob is moving the linkage and
the valve. On electric solution control models, you will most likely need to
contact Tornado Customer Service so you can be referred to a local service
center.
Q: Why won't my 530 Scrubber charge?
A: The back of the machine has 2
red plugs that you need to pull apart. One of those plugs will stay mounted
on the machine, the other will be dangling. You need to connect the charger
plug into the one that dangles.
Q: My Scrubber has no suction?
A: If the vac motor is running, check for
suction on the squeegee hose. If you have suction, check for a clog in the squeegee assembly. If there is no suction at the hose, check the hose for
clogs.
Q: The Scrubber pad will not turn?
A: Check first to make sure the pad
retainer is in good working condition. Also make sure the pad holder is
engaging the motor properly.
Q: Why is my Scrubber is leaking solution water?
A: Make sure the solution
control is at the off or minimum position.
Q: My scrubber is leaving streaks behind?
A: Always make sure the floor
has been pre-swept before using the scrubber. Check to see if the blades are
cut or worn. If so, you'll need to replace them.
Q: Why won't my floor buffer turn on?
A: Try resetting the machine and wall
circuit breaker, then try turning it on again.